1. **Accessibility**: Allows users to quickly check social assistance eligibility and status from anywhere with an internet connection, eliminating the need for physical visits.
2. **Time-Saving**: Streamlines the process of verifying and applying for social assistance, significantly reducing the time and paperwork involved.
3. **Transparency**: Enhances transparency by providing real-time updates and clear information about social assistance programs, improving trust and engagement.
1. **Technical Issues**: Users may experience frequent bugs and crashes, leading to frustration and disruption in accessing necessary social assistance information.
2. **Limited Accessibility**: The app may not be fully optimized for older smartphones or may lack compatibility with certain operating systems, limiting its reach.
3. **Data Privacy Concerns**: Users might be worried about the security and confidentiality of their personal information, considering potential vulnerabilities in the app’s data handling practices.
