1. Convenience: Access by KAI allows users to easily book train tickets and manage travel plans directly from their smartphones, eliminating the need to visit physical ticket counters.
2. Real-Time Updates: The app provides real-time updates on train schedules, delays, and platform changes, ensuring travelers are always informed.
3. Easy Payment: The application supports various secure payment options, making it simple and quick to purchase tickets without the hassle of handling cash or visiting ATMs.
1. Limited Availability: The app is currently available only in select locations and regions, restricting its accessibility for a broader user base.
2. Technical Issues: Users often report bugs and crashes, which can interrupt their travel planning and cause frustration.
3. Complex Interface: The user interface can be confusing and difficult to navigate, especially for new users not familiar with the app's functionalities.
