1. **Affordable Pricing**: OYO offers competitive rates and frequent discounts, making it easy to find budget-friendly accommodations for every type of traveler.
2. **Wide Selection**: The app provides a vast range of hotels and homes globally, ensuring diverse options to match different preferences and budgets.
3. **User-Friendly Interface**: The app features an intuitive design and simple navigation, allowing users to quickly search, book, and manage their stay with ease.
1. **Limited Customer Support**: Users frequently report inadequate customer service response times and resolution effectiveness, leading to frustration and unresolved issues.
2. **Booking Discrepancies**: The app often shows discrepancies between the listed amenities and actual hotel offerings, causing customer dissatisfaction upon arrival.
3. **Hidden Fees**: Some users encounter unexpected charges not clearly mentioned during the booking process, leading to higher-than-anticipated costs.
