1. **Accessibility**: The BSI Mobile application allows users to access their banking services anytime and anywhere, ensuring convenience and flexibility in managing finances.
2. **Real-time notifications**: It provides instant alerts and updates on transactions, enhancing security and enabling users to monitor their accounts effectively.
3. **User-friendly interface**: The intuitive design and easy navigation offer a seamless user experience, making it simple for all users to perform banking tasks efficiently.
1. Limited Functionality: The BSI Mobile application often lacks advanced features found in other banking apps, making it less versatile for users with comprehensive banking needs.
2. User Interface Issues: Some users report that the interface is not intuitive, making navigation and access to important functions cumbersome and time-consuming.
3. Performance Instabilities: There are occasional performance issues such as app crashes, slow loading times, and transaction delays, leading to inconvenience and frustration for users.
