1. **Cost Transparency**: Powershop NZ provides real-time access to electricity usage and costs, enabling users to monitor and manage their energy consumption more effectively.
2. **Flexible Payment Options**: The app offers flexible payment plans, allowing users to buy power in advance, budget effectively, and avoid unexpected bills.
3. **Usage Insights**: Detailed usage statistics and historical data help users understand their energy patterns, identify ways to reduce consumption, and save money.
1. Limited Customer Service: Powershop NZ's customer service is mainly online, which can be frustrating for users needing immediate assistance or personalized support.
2. Complex Interface: The app interface can be overwhelming for new users, making it difficult to navigate through features and manage energy usage effectively.
3. Data Dependency: The app relies heavily on internet connectivity for real-time updates, which can be inconvenient for users in areas with poor internet service.
