1. Ease of Use: BHIM app provides a simple and intuitive interface, allowing users to perform instant bank-to-bank transfers and bill payments through UPI (Unified Payments Interface), which simplifies transactions.
2. Accessibility: It supports multiple Indian languages, increasing financial inclusivity by catering to a diverse user base across the country.
3. Enhanced Security: Transactions on BHIM require biometric authentication or a PIN, ensuring a secure transfer environment, and the app does not store user data, protecting user privacy.
1. Limited acceptance: BHIM app is primarily limited to India, reducing its utility for users who conduct transactions with international counterparts or often travel abroad.
2. Requires internet connectivity: BHIM app requires an active internet connection to perform transactions. Users without consistent internet access may face inconvenience.
3. Technical glitches and bugs: Some users report technical issues such as transaction failures, app crashes, and delayed notifications, which can disrupt the user experience and lead to inconvenience.
