1. **Convenience:** The app allows users to schedule car washes and access services anytime, eliminating long waits and saving time.
2. **Customization:** Users can choose specific wash packages and additional services tailored to their car's needs directly through the app.
3. **Loyalty Rewards:** The app offers a loyalty program, enabling customers to earn and redeem points for discounts and free services.
1. **Limited Personalization:** The application may not allow users to customize wash settings to their specific preferences, reducing the overall satisfaction for those who prefer tailored services.
2. **Technical Difficulties:** Users may experience app crashes or connectivity issues, leading to frustration and inconvenience during the process of booking or managing services.
3. **Dependency on Technology:** Users who are not tech-savvy or those without smartphones may find it difficult to access or navigate the application, resulting in limited accessibility.
