1. **Convenient Booking**: The Tsogo Sun application simplifies hotel reservations with user-friendly navigation and instant booking options, saving time for users.
2. **Exclusive Deals**: App users can access special promotions and discounts not available through other booking channels, offering additional savings.
3. **Reward Program Integration**: The app seamlessly integrates Tsogo Sun’s rewards program, allowing users to track and redeem points easily for various benefits.
1. Limited Customer Support: The Tsogo Sun application offers limited customer support options, making it difficult for users to resolve issues promptly.
2. Slow Load Times: Users often experience slow load times, which can be frustrating when trying to make reservations or access important information quickly.
3. Outdated Interface: The interface of the Tsogo Sun application may feel outdated and not as user-friendly, leading to a less engaging user experience.
