1. Comprehensive Booking: Traveloka offers a one-stop platform to book flights, hotels, and other travel services, simplifying travel planning.
2. Competitive Prices: The app frequently provides exclusive discounts and promotions, helping users save money on bookings.
3. User-Friendly Interface: Traveloka's intuitive design makes it easy to navigate, search, and complete bookings quickly.
1. Limited Customer Service Availability: Users often report difficulty reaching customer support, especially during peak times, which can delay issue resolution.
2. Inconsistent Pricing: Prices on Traveloka can sometimes fluctuate unexpectedly between the time of selection and payment, causing user frustration.
3. App Performance Issues: Some users experience slow load times and occasional crashes, particularly on older devices, impacting the overall user experience.
