1. **Convenience:** Andal by Taspen allows users to access pension services and information online, eliminating the need for physical visits to service centers.
2. **Security:** The application employs robust security measures to protect users' personal and financial data.
3. **Efficiency:** Users can quickly perform tasks such as checking balances, updating personal information, and managing claims, streamlining the entire pension process.
1. Limited Service Availability: Andal by Taspen is primarily available to Indonesian users, restricting access for international clients needing similar services.
2. User Interface Complexity: The app's interface can be complicated for new users, potentially leading to a steep learning curve.
3. Frequent Technical Issues: Users often report technical glitches and connectivity problems, which can hinder the app's reliability and user experience.
