1. **Convenient Ordering**: Users can easily browse the menu, customize their orders, and make payments directly through the app, ensuring a seamless and hassle-free dining experience.
2. **Exclusive Promotions**: The app offers exclusive discounts and promotions that are not available in-store, providing added value for users.
3. **Loyalty Program**: Users can earn points for their purchases, which can be redeemed for rewards and special deals, enhancing customer loyalty.
1. **Inconsistent Performance**: Users often report app crashes or slow loading times, affecting the overall user experience.
2. **Limited Payment Options**: The app lacks integration with various popular payment gateways, limiting convenience for customers.
3. **Order Tracking Issues**: Customers frequently face difficulties in accurately tracking their orders, leading to frustration and uncertainty.
