1. Convenience: Pegadaian Digital allows users to conduct transactions such as pawn services, gold savings, and bill payments directly from their smartphones, saving time and effort.
2. Real-Time Transactions: The app offers real-time updates and instant notifications, ensuring users are always informed about their account status and transactions.
3. Security: Pegadaian Digital employs advanced security measures, including encryption and biometric authentication, to protect user data and secure financial transactions.
1. Limited Accessibility: Not all users have access to smartphones or reliable internet, restricting the application's reach and utility.
2. Security Concerns: Digital platforms can be vulnerable to cyber threats, putting sensitive user data at risk if not adequately protected.
3. Technical Issues: Users may encounter bugs, crashes, or slow loading times, diminishing the overall user experience and efficiency.
