1. **Easy Policy Management:** The Niva Bupa Health app enables seamless access to policy details, renewal processes, and premium payments, ensuring users can conveniently manage their health insurance policies.
2. **Cashless Hospital Network:** Users can search and locate nearby network hospitals for cashless treatments, facilitating quick and hassle-free healthcare services in emergencies.
3. **Claim Tracking:** The app provides real-time updates on claim status, allowing users to track their claims efficiently and stay informed about the progress.
1. **Limited Network Hospitals**: Niva Bupa Health application may restrict users to a smaller network of partnered hospitals, limiting their options for healthcare providers.
2. **Cumbersome Claims Process**: Users often find the claims submission and approval process slow and complicated, causing delays in reimbursements.
3. **Inconsistent Updates and Maintenance**: Frequently reported issues with app performance and slow updates can disrupt user experience and access to vital information.
