1. Convenience: MyPertamina enables users to make seamless cashless transactions for fuel and non-fuel products, enhancing the overall purchase experience.
2. Rewards: The application offers various loyalty rewards and discounts, allowing users to save money and earn benefits with each purchase.
3. Real-Time Updates: Users can receive real-time information about fuel prices, promotions, and nearby Pertamina stations, aiding in better planning and decision-making.
1. **Privacy Concerns**: Users must submit personal and financial information, raising data security and privacy issues.
2. **Connectivity Issues**: Reliance on internet connection can be problematic in remote areas with poor network coverage, affecting service access.
3. **User Interface Complexity**: Some users find the app's interface confusing and challenging to navigate, reducing overall ease of use.
