1. **24/7 Availability**: AI Chat provides round-the-clock assistance, ensuring users can get answers and support anytime, without waiting for human agents.
2. **Consistent Responses**: The application delivers uniform and reliable answers, minimizing the variability and errors that can occur with human customer service.
3. **Scalability**: It can handle a large volume of inquiries simultaneously, making it ideal for businesses looking to manage high customer engagement efficiently.
1. **Privacy Concerns:** AI chat applications can store personal data, raising potential privacy issues if the data is misused or improperly secured.
2. **Limited Context Understanding:** AI chats may misinterpret user inquiries due to limited context awareness, resulting in inaccurate or irrelevant responses.
3. **Dependence on Internet Connectivity:** Usage of AI chat applications requires a stable internet connection, limiting accessibility in areas with poor or no connectivity.
