1. **Convenience:** The Osmows app allows users to quickly browse the menu, place orders, and customize meals, streamlining the ordering process without needing to call or wait in line.
2. **Exclusive Offers:** App users receive notifications about exclusive discounts, promotions, and rewards, providing savings and incentives not available to other customers.
3. **Order Tracking:** Real-time order tracking lets customers monitor the status of their orders from preparation to delivery or pickup, ensuring transparency and timely updates.
1. Limited User Interface: The Osmows application has a cluttered and outdated user interface, making it difficult for users to navigate and find what they need efficiently.
2. Frequent Glitches: Users report frequent glitches and crashes, causing frustration and making it unreliable for placing orders or checking updates.
3. Poor Customer Support: The application's customer support is slow to respond and often unhelpful, leading to unresolved issues and a negative user experience.
