1. **Real-Time Updates:** The SES Assistance QLD app provides real-time updates and notifications about emergency situations, helping residents stay informed and make swift decisions during a crisis.
2. **Direct Access to Assistance:** The app allows citizens to request help directly from the Queensland State Emergency Service, speeding up response times and ensuring prompt assistance.
3. **Resource Availability:** Users can easily access essential resources and safety guides through the app, promoting better preparedness and resilience in emergency situations.
1. **Limited Offline Functionality**: SES Assistance QLD requires an internet connection for most features, making it less useful in remote areas or during network outages.
2. **Complex Navigation**: The app's interface can be confusing for non-tech-savvy users, leading to difficulties in accessing essential features quickly.
3. **Privacy Concerns**: Users may worry about their personal data security, as the app collects sensitive information for emergency responses.
