1. **Convenient Ordering**: The El Jannah app allows users to quickly place orders from their menu, saving time and simplifying the process compared to traditional phone or in-person orders.
2. **Exclusive Offers**: Users receive access to app-only discounts and promotions, offering savings and incentives that aren't available through other ordering methods.
3. **Order Tracking**: The app provides real-time tracking of orders, ensuring customers stay informed about the status and estimated delivery time of their food.
1. Limited Coverage: El Jannah’s application is restricted to certain geographic areas, limiting access for users outside these zones.
2. User Interface: Some users find the app’s interface to be less intuitive, making it difficult to navigate and place orders efficiently.
3. Customer Support: User feedback indicates that customer support response times can be slow, impacting issue resolution.
